Direct Energy | Current Rates, Reviews and Overview

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Direct Energy is one of the most popular energy brands given their presence across the U.S. They are known for their innovative partnerships, including the current one they have with Amazon Prime to deliver memberships alongside electricity plans!

Overview

Direct Energy is one of North America's largest retail providers of electricity, natural gas and home and business energy-related services with a history of impressive growth. Direct Energy gives customers choice, simplicity, and innovation where energy, data, and technology meet. We empower our customers with simple solutions to track, understand, and control the electricity and natural gas they use. The North American headquarters are located in Houston, Texas, with regional offices across the U.S. and Canada. Direct Energy is proud to serve customers in Texas, select states in the Northeast, the District of Columbia and the Canadian province of Alberta.

Website

https://www.directenergy.com/

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Direct Energy | Frequently Asked Questions

Signing Up for Electricity Service With Direct Energy

How do I sign up for electricity with Direct Energy?
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Why does Direct Energy need a credit check?
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Can I cancel my current electricity contract to switch to Direct Energy?
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Are Direct Energy's rates the cheapest in Texas?
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Will I have to pay a deposit to Direct Energy to begin service?
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Will I have to pay an early termination fee if I move?
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Can I have service start with Direct Energy the same day I request service?
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Why does Direct Energy need my Social Security Number (SSN)?
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What is the cost to switch to Direct Energy?
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How long would it take to switch to Direct Energy?
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Am I allowed to sign up for Direct Energy in Texas?
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Should I sign up for a fixed-rate plan with Direct Energy?
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Will my quality of service change if I switch to Direct Energy?
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Will you let my current provider and utility know that I've switched to Direct Energy?
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Does PowertoChoose apply to Direct Energy?
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Direct | Billing Questions

Understanding Billing With Direct Energy

What is an Energy or Generation Charge from Direct Energy?
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What is Direct Energy's Electricity Facts Label?
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How does Auto Pay work with Direct Energy?
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Why have I not received my Direct Energy bill?
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How long is a billing cycle with Direct Energy?
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Will my Direct Energy rate increase as a result of the recent spikes in real-time market prices?
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How can I reach Direct Energy's customer service team?
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Does Direct Energy offer Paperless Billing?
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